Help is one click away, on every site.
Support is in every Domma CMS admin, whatever your plan. Our email, phone and hours are always on screen, and Ask for help starts a conversation with the Domma team - with urgent requests seen first.
What Support does for you
Who to call, always to hand
Our email, phone and hours on one card in your admin, kept up to date by us.
A real conversation
Ask for help, and our reply appears under your request. Write back, and the conversation carries on.
Urgent goes first
Mark a request urgent and it jumps to the top of our inbox, with an alert to the team.
Replies by email too
You are emailed when we answer, with a link straight back to the request in your admin.
Nothing missed
A badge counts replies you have not read. A request written while our server restarts waits on your site and goes when it can.
Keep it tidy
Right-click a request to mark it resolved, archive it or remove it from your list. A new reply from us always brings it back.
Try it in 5 minutes
- Open Support in the admin sidebar. Our contact card is at the top.
- Press Ask for help.
- Say what you need. If it cannot wait, mark it urgent.
- Send it. It appears in your list, waiting for us.
- When we reply, the badge lights up and you get an email. Answer in the admin, or mark it resolved.
Good to know
Conversations work on sites we host and manage. A site you run on your own server shows the contact card and an email link instead.
What it needs
Nothing. Support is free, on from the start, and stays on for every site.
Goes well with
Support comes with every site
Whatever your plan, the Domma team is a click away from your admin.